Sunday, May 29, 2011

Sunday is a time for No Agenda

No Agenda Show for Sunday May 29th 2011

Wiener-Gate

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Wiener-Gate

Executive Producers: Saint Nikola Kress, Sir Sean Conelly

Associate Executive Producer: Airstock

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Knighthoods: Saint Nikola Kress

Art By: Nick the Rat

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Friday, May 27, 2011

Thursday's No Agenda

No Agenda Show for Thursday May 26th 2011

US-EU Framework Agreement

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US-EU Framework Agreement

Executive Producers: Sir Kent Zeiser, Dame Murasaki8, David Hoffman

Associate Executive Producers: Sir Dwayne Melancon

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Knighthoods: Dame Murasaki8, Sir Mark Bodiford, Dame Shalomi

Art By: Thoren

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Monday, May 23, 2011

Sunday's No Agenda

No Agenda Show for Sunday May 22nd 2011

We Live!!!

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We Live!!!

Executive Producers: James Irvine, Gavin Warren, Baron Steven Pelsmaekers, Simen Field-Olson

Associate Executive Producer: Janice Kang

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Knighthoods

PR

Art By: Thijs Brouwers

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Friday, May 20, 2011

No Agenda Thursday

No Agenda Show for Thursday May 19th 2011

Last Show Ever

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Last Show Ever

Executive Producers: James Brewis, James Sutton, Nikola Kress, Random Hillbilly

Associate Executive Producers: Craig Porter, Michael Miller

Knighthoods

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PR

Art By: Jesse Anderson

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Sunday, May 15, 2011

No Agenda Sunday

No Agenda Show for Sunday May 15th 2011

Chimp in Heat

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Chimp in Heat

Executive Producer: Equinox Publishing

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Art By: Nick the Rat

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Saturday, May 14, 2011

Google Promotes Google Accounts

If you haven't already got one, what are you waiting for?

Google created a new Web page that explains users why it's a good idea to create a Google account. "One name, one password. That's all you need. Its free. Take a look at how you can personalize and optimize your experience across all Google products and services."



Using a Google account, you can share photos, track your favorite stocks, get more storage for your email, share your schedule, create web pages and collaborate on documents, make free phone calls and chat face to face, get personalized search results and personalized news, create custom maps and get the same experience on multiple devices. There's a lot you can do if you have a Google account. 

While most of the new Google services and features require an account, back in January 2005 Google didn't have many services that required authentication. As the Wayback Machine shows, the initial services available with a Google account were Google Groups, Google Alerts, Google Answers and Google Web APIs, but Google promised that "in the future, your Google account will provide access to all Google programs requiring sign in including: Google AdWords, Google Store and more." One year later, Google already offered Froogle, Personalized Search and a Personalized Homepage and it was preparing to launch Google Calendar, Google Spreadsheets, Google Writely and to acquire YouTube.


Thursday, May 12, 2011

No Agenda Thursday

No Agenda Show for Thursday May 12th 2011

Starship Troopers 4

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Starship Troopers 4

Executive Producer: Snorre Steen,

Executive Producer and 303 Club member: AJ Rystad

Associate Executive Producer: Joseph Frost

Knighthood: Craig Peters

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Art By: SiliconSpin

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Tuesday, May 10, 2011

Tech Support-Rant (a small one?)

You have to love tech support and those that do try to help and those websites that provide you with the available options of email support and/or chat with a l live person either by toll free phone or through text messenger online. The problem is for those that are already tech savvy, in most cases, more so than the tech support person at the other end of the connection mean only more frustrations. What can you do and who can you complain to at that point? If you are anything like me, I typically "huff and puff" or depending on the level of support I am requiring and the amount of time I have been attempting to get it, quite possibly more then just 'huff and puff', including other 4 letter words not safe for this page!  I will typically spend as long as I need to, searching the web for answers, whether that means reading countless forums or search queries for the solution.
It would be nice to be able to get through to the tech support line and be able to answer a number of questions to test your knowledgeability of whatever the problem you are having so that you can be directed to the correct place but that will never happen until you have exhausted the front line resources either by having them agree that it is over their head, or because you have become so frustrated that you are demanding to speak to their supervisor.  I guess my biggest beef is when I use the email tech support knowing full well I will be sent a typical form letter response with a number of suggested things to try or, when I do spend the extra time within the email message "added notes" section and let them know that I am tech savvy and have tried all the basic steps, and sometimes even add a few questions at that point hoping the response will be more then just the form letter. But of course that never happens. The response is always the same and they always want more information, for which if you do reply, it may be anywhere from 2 to 72 hours before you get a new response. Again, depending on how important and how frustrated you are, you will typically resort to making the phone call and then talking to a real human being, only to go through the same process, all-be-it at a quicker pace, that is, if you don't get placed on hold for an hour or more!
So what is the solution?  For me, I will usually go back to step number one, which may mean uninstalling the product (restarting the computer after this and quite probably cleaning the windows registry before going any further) and reinstalling the product.  If it works then I have solved the problem, at least for now, until it stops working again... but if it isn't actually computer related and is something like a billing issue... what do I suggest for that?   Sometimes it comes down to 'who you know' and in this case, knowing someone on the inside may give you a name or 'down-line' that you can call the extension directly, bypassing that first (sometimes very annoying) customer service/support.
So, why this rant?  I guess because I am hoping it will help me cool down from my most recent tech support inquiries for which the email response has been, shall I say... typical!
I feel better.... 

..now back to work!

Sunday, May 08, 2011

Friday, May 06, 2011

Planning on getting a new computer soon? Get Carbonite first!

It seems an appropriate time to once again mention Carbonite, the off-site backup that just works! I say it is time once again because as of late, I have come across a number of systems that didn't have carbonite and have lost all of their data thanks to a complete hard drive failure. Looking back, it appears the last time I mentioned Carbonite was to go through the simple 'set and forget' features.  As with any software program, it seems with updates, they will try to make things more simple but in my opinion, the latest round of updates tends to allow too many accidental changes (such as scheduled backup) when in fact you truly want this thing working all the time.  

Are you planning on upgrading/buying a new computer/laptop? Install Carbonite on your existing system so when you do get your new one, the complete restore feature will make the transition to your new computer that much easier.  Do yourself a favour and install Carbonite if you haven't already, take advantage of the additional month you get through my link or simply contact me if you wish for me to help you out with this.

Thursday, May 05, 2011

No agenda Thursdays

It's here...300 shows plus one!

No Agenda Show for Thursday May 5th 2011

Code 33

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