Monday, September 21, 2015

Trusteer by Rapport is BAD--stop allowing this on your computer

It seems people are so paranoid of viruses and malware these days that they just take it for granted when their banking institution tells them to install Trusteer software to 'help with security" that they will do it.. do you really want to have your direct/secure connection to your online banking website to be re-routed through a third party proxy? I wouldn't and neither should you! This is nothing more than a company doing their best to grab hold of as much data as they can (data mining) of the highest order.  Now, have you tried to uninstall this software? When you have to go through hoops as you will find out, and even then you may find yourself having to restart your computer in safe mode and using the uninstaller tool just because all other methods fail.. it is a sign that you probably shouldn't have been installing that crapware in the first place.. 

To save you from having to go searching for the uninstall tool (for which they want your first born child before they will relinquish the uninstaller link) I will save you the troubles..

Here is the email response I got, along with the installer download link and instructions, should you need them:


Dear Valued Customer,

Thank you for contacting Trusteer Technical Support.

In order to remove Rapport from your PC using our removal utility, please download the utility from the following link:
Rapport Safe Uninstal Utility: http://download.trusteer.com/NkuiAcruiKc/RapportSU.exe

Instructions for using the utility can be found here:
http://www.trusteer.com/support/uninstalling-rapport-using-safeuninstall-utility

If you are uninstalling due to a technical issue with Rapport, we would be glad to assist you in resolving any difficulty you may have encountered.

Please let us know if you need further assistance.

Sincerely,
Trusteer Technical Support