One question I constantly get is, "why does it seem like I am getting more and more junk mail (SPAM), what can I do about it?"
The first thing I do when I connect to a computer remotely, or deal with one on my bench, is make sure the programs we use to battle the SPAM/SPYWARE are up to date. Unfortunately about 8 out of 10 computers are not!
Please read my TIPS on OPTIMIZING your computer as this will explain just where the items of issue need to be dealt with. Such as the START UP folder (start menu/all programs/start up) this folder is where new programs that have just been installed will go in the case of starting when windows starts. In most cases you do not want these programs starting all the time. Then, you need to deal with the updating of the spyware programs. This does not just mean the definitions, but the actual program. For example, using Spybot Search & Destroy, the current version is 1.4 whereas version 1.3 will still work and the definitions will download and install, however you are not getting the best protection as certain areas of your computer will not be scanned to its fullest ability.
Programs I highly suggest each and every computer should have can be found highlighted in the red square on the SOFTWARE/SUPPORT page. I do attempt to keep these up to date, but in many cases a new update is available, therefore be sure to click on the link to the product homepage and check to see if there is a newer version available. As with any program, you can find the version number, if it is not already displayed, by clicking on the HELP and then ABOUT.
