Just reviewing my stats on the Allexperts website where I do some volunteering work with answering peoples questions regarding tv and computer work. It is interesting to see how, out of the last handful, that one person did not like the response they got, it did not help them, or they simply didn't think what I was talking about had anything to do with their problem. As a result this is what my stats look like currently:
Numerical Ratings from Other Users of AllExpertsKnowl Clarity Time Polite Date 10 10 10 10 08/08/05 10 10 10 10 08/08/05 10 10 10 10 08/07/05 10 10 10 10 08/06/05 8 10 6 10 08/05/05
Without understanding exactly what the problem might be, it sometimes is quite difficult to determine exactly where the problem is and as a result you find yourself looking, quite possibly at an entirely different area, since this is what leads up to the problem area. Sometimes the program you are attempting to use unsuccessfully is because of some other program that is no longer running, but the processes of the program still are and as a result, causes a bottleneck in the memory area of the computer. Generally this is why a re-boot sometimes helps, however, be aware that if you haven't restarted your computer for some time, this could actually lead to other problems, since a lot of Spyware will place things in the "prefetch" area of windows and/or in the "startup" folder which you will not see any affect of the results until the computer is restarted. I have come across this on occasions where, for example, the grandchildren came over and were using your computer and that was two weekends ago, however since then you have not had to restart your computer for any other reason until now, when you are having some problems with some other program.
This is usually due to some "spyware" that will run as it has been set to, when the computer is restarted. The spyware was the direct result of one of the kids installing some game off the web that automatically installed icons on the desktop that were to "try out this new program" . This is what is called as "trialware" and is completely pushed in your direction in hopes you will use it. A good example of this would be "incredimail" which, seemingly harmless enough, places an icon on your desktop after installing a game from a cereal box. This icon simply says "get your free 3D email now" and so you click on the icon and viola, all your email from outlook express and your address book gets installed to this new, fancy looking email program, only you do not realize the repercussions of this until, probably a few days later, when more and more spam starts to roll in.
So, getting back to the original title of the stats causing pain.. Well it does hurt to see such low numbers simply because I could not help this one individual. Oh well, hopefully the "average" which I pride myself on, is very high and I like to hope I am helping more people then tormenting with my answers.
