As most of my clients use this great backup service, Carbonite has recently issued an email stating the following:
Important message about your backup
CARBONITE
Important message about your backup
Some important files may not be backed up
If you've upgraded from Windows XP to Windows Vista or Windows 7, some of your important
files may not be selected for backup due to the change in the Windows
Directory structure.
What to do now
Please follow these instructions as soon as possible to ensure that your important files are protected.
Yes, you should follow these instructions and if you aren't sure, then you should be contacting me. If it was something I had recommended and quite possibly even installed it on your computer, then you DO NOT have to worry as this issue has already been dealt with. It is my guess this message was sent to all of those computers with one of these operating systems (since they also handle Mac now and that one wasn't mentioned). When I have checked this, I am noting unless you actually did set up any sort of manual schedule, or quite possibly any "scheduled backup" that certain so called "default" items may or may not have been backed up but I have found if you simply install the program, then the default settings are for "all of your account data" but NOT everything on the hard drive. Once you set up a schedule I could see this causing a change in the way the program works. It shouldn't but this is why a notice is sent out.. to be on the safe side, it is something you should check and should be aware of... noting you can simply RIGHT CLICK on any file/folder and you will see the carbonite option which will allow you to set up individual settings on a schedule. If you are still confused then good, that means you most likely have not bothered to touch any settings and the great program is installed "set and forget".. and that is why it is so good... a simple RIGHT CLICK and carbonite is there!
